WORK

WE’D LOVE TO HAVE YOU WORK HERE!

Join the exciting team at Tyrol Basin!

We are now hiring for the 2021/2022 season!  We offer competitive compensation and benefits along with skiing/snowboarding privileges, meal discounts, and retail shop discounts.

CURRENT JOBS AVAILABLE

Assistant Ski School Director

Tyrol Basin is looking for a hardworking, snow-loving person who enjoys working with children, to join our team this upcoming winter season as our Assistant Ski School Director! 

This person is responsible for assisting the Ski School Director in the planning, organization, and overseeing of operations, activites, and staff within the Ski School. The ideal candidate will have some management, coaching, or leadership experience as well as the ability to either ski or snowboard (but this is not required, as we can teach you..after all, we are Instructors!). This position requires good organization, time-management, and the ability to work in fast-paced, and sometimes high-stress situations. This candidate will have excellent customer service with the ability to maintain composure and always uphold values and policies set out by Tyrol Basin Ownership and Management. This position is primarily performed in an indoor office setting, but does sometimes require one to be outdoors in the elements. This candidate will work closely with, and share an office, with the Ski School Director, who handles most of the on-snow duties. 

Responsibilities

  • Help with the training, scheduling, and management of all staff within the Ski School, including Ski & Snowboard Instructors and Desk Staff
  • Prefroms daily lesson check-in while providing excellent customer service to lesson clients, welcoming them into the world of skiing and snowboarding
  • Assisting clients with the lesson check-in process: payment, filling out rental forms, putting on ski/snowboard equipment, and finding their instructor meeting location
  • Oversees daily Ski & Snowboard Instructor schedule as well as client schedule
  • Answers phones and emails; checks and responds to Ski School voicemail and email
  • Answering lesson questions and offering lesson advice
  • Occasionally helping clients through the online lesson-booking process as well as booking lessons in person or over the phone
  • Works with and assists the Ski School Director in the planning of special events and lesson programs going on within the Ski School
  • Helps the Ski School Director in the daily assigning/pairing of lesson clients to instructor classes
  • Occasionally works as a Ski & Snowboard Instructor (if possessing that ability)
  • Occasionally works as a Ticket Seller and helps with ticket/rental sales as needed

Knowledge, Skills, and Abilities

  • Knowledge of computerized point of sale and online platform
  • Skilled in both verbal and written communication
  • Autonomous to organize work of self and staff
  • Pleasant and welcoming demeanor
  • Knowledge of supervisory practices and principles
  • Confidence and ability to lead a diverse staff
  • Reliable and trustworthy
  • Excellent time-management and organizational skills
  • The ability to get along well with others in a shared office space
  • The ability to work well with children of all ages (toddler, elementary, and high school aged)

Qualifications

  • The ability to ski or snowboard (preferred, but not required)
  • Proficient in basic computer operations (email, applications, word processing)

This position runs from mid-November through the end of winter season (usually end of March to early April.) Our Ski School hours of operation vary based on weather, time-of-year, special events, lesson programs, etc. but are usually 11am-7pm Monday-Friday and 9am-5pm Saturday and Sunday. This is a full-time seasonal position as applicants can expect to work between 30-50 hours per week. 

Tyrol Basin is growing and evolving every second! Joining the team as a seasonal employee may open the opportunity of full time, year-round, employment. Tyrol Basin is a fun place to work with regular interaction with Ownership. Benefits include season ski/snowboard passes for employees, apparel discounts, free food and beverage in the winter season for management, guest lift ticket privileges, and more!

    All job opportunities at Tyrol Basin require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

    This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

    Ticket Office Manager

    Tyrol Basin is looking for a hardworking leader to join our team this upcoming winter season to fill the role of Ticket Office Manager! This person is responsible for the planning, organization, and overseeing of all operations, activities, and staff within the main ticket office. The ideal candidate will preferably have some management and/or leadership experience and be a self-starter. This position requires good organization, time-management, and the ability to work in fast-paced, high-stress situations. This candidate will have excellent customer service with the ability to maintain composure and always uphold values and policies set out by Tyrol Basin Ownership and Management. This position is primarily performed indoors and does not require knowledge of or the ability to ski or snowboard.

    Responsibilities

    • Hires, trains, schedules, and supervises ticket sellers and other ticket office staff
    • Updates and maintains ticket office training manuals, pricing sheets, and point of sale database
    • Organizes and files Ski Patrol incident reports and submits weekly information to insurance company
    • Oversees ticket sales/transactions and cash deposits
    • Interprets, implements, enforces, and/or recommends changes to rules, regulations, policies and procedures as set forth by management and ownership
    • Analyzes and plans for regular/ongoing and special event needs for staff, equipment, supplies, and services
    • Answers phones and emails; checks and responds to main phone line and voicemail.
    • Coordinates online ticket sales on a week-by-week basis

    Knowledge, Skills, and Abilities

    • Skill in both verbal and written communication
    • Autonomous to organize work of self and staff
    • Pleasant and welcoming demeanor
    • Knowledge of supervisory practices and principles
    • Confidence and ability to lead a diverse staff
    • Reliable and trustworthy
    • Excellent time-management and organizational skills
    • The ability to get along well with others and share an office space

    Qualifications

    • Management or Supervisory experience (preferred but not necessary)
    • Proficient in basic computer operations (email, applications, word processing)

    Work Schedule

    • Shifts may vary; schedule frequently includes long days, early mornings, weekends, and holidays. Required to accommodate business levels.
    • This position is a full-time, year-round position. Winter season requires upwards of 50-60 hours per week, sometimes more depending on business. Tyrol Basin offers more flexibility in the summer/off-season months with weekly hours amounting to 30-35 hours per week and flexible shift start/end times.

    Benefits:

    • On-Hill Benefits (free season pass plus earned guest passes)
    • Health, Dental, Vision, and Accident Insurance plans
    • Paid Time Off
    • 401k Plan with Employer Match
    • Retail Shop discounts
    • Free food and beverage
    • Uplifting team environment
    • Flexible Summer schedule

    All job opportunities at Tyrol Basin require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

    This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

    Tubing Concessions Team Members
    Are you looking to gain bartending experience while making extra money? Tyrol Basin is looking for friendly, upbeat people to add to our Tubing Team! The Tyrol Tubing Chalet will be open alongside our haunted attraction, Terror at Tyrol, on Fridays and Saturdays through the month of October. The Tyrol Tubing Chalet serves a limited menu of food options and both alcoholic and non-alcoholic beverages.
    Primary winter tubing hours will be Thursday and Friday evenings and Saturday and Sunday all day.
    The ideal candidates will love winter and interacting with people! Candidates should also be 18 years old or older and while they do not need to work every day that the Tubing operation is open, they should have availability that lends to the open Tubing hours. Starting wage is $12 per hour plus tips.

    If you are interested in joining the Tyrol team, please download and complete the application below and send it to tyrol@tyrolbasin.com.

    If you have questions about other open opportunities, please send us a message on our contact page.