Please read this policy carefully

This is the Return and Refund Policy of Tyrol Basin

Lift Tickets, Rentals, Gift Cards Return Policy

We do not issue refunds for Lift Tickets, Rentals, Gift Cards once the order is confirmed and the proof of purchase has been delivered. We recommend contacting us for assistance if you experience any issues receiving or downloading our products. Please “Contact Us” using the button below  and include details of your request. Winter weather in Wisconsin is inevitable; and we live for snow! Winter weather is also unpredictable; forecasts change! Winter weather (snow and/or cold) does not warrant refunds or transfers unless Tyrol Basin has to close business operations. Plan ahead, drive slow, and dress warm!

If you have any questions about our Returns and Refunds Policy, please contact us.

Season Pass Return Policy

Season passes can only be refunded if Season Pass Protection was purchased at the time of your season pass purchase. These plans are optional and can only be obtained at the same time as the purchase of the season pass.  Season passes are otherwise non-refundable, non-transferable, and cannot be re-sold. The pass refund protection plans are subject to all provisions, exceptions, and limitations of the master agreement on file at Tyrol Basin’s office. No refunds on any pass for any reason without the season pass protection plan. For more details on both season pass protection plans, please visit the links below.